This is your home, and you are always welcome to Now Onyx Punta Cana.Best regards,Omar SaavedraHotel ManagerNow Onyx Punta Cana Resort & Spaosaavedra@nowresorts.com. Several days in to our holiday we met other couples who had paid considerably less for this upgrade and one couple who got it for nothing !!! We never saw him !!! David H. February 2, 2017. The staff were more than helpfull when my partner was taken ill (not contracted at this hotel i hasten to add!) We used our private pool every night just to get away from all activity. There is a nice spot just to the left of the resort that is crystal clear and has an amazing reef for snorkeling. We went to Sofrito's and the food was just okay. El mejor bar tender de preferred club lobby Jefri Alejandro M. April 23, 2017. They made fresh juice for breakfast which was a nice touch. We appreciate that you recommend us, and we look forward to welcoming you back anytime.Best regards,Omar SaavedraHotel ManagerNow Onyx Punta Cana Resort & Spaosaavedra@nowresorts.com. The servers didn't seem to know who was supposed to do what. The food is amazing, my room is very comfortable and the view is beautiful. Hotel Description Located on the Dominican Republic's northeastern coast, wrapped between nature and ocean, lies Now Onyx Punta Cana. You are always welcome to Now Onyx Punta Cana.Best regards,Omar SaavedraHotel ManagerNow Onyx Punta Cana Resort & Spaosaavedra@nowresorts.com. Overall, the resort is excellent. The service is what sets this resort apart. The luxury continues across multiple gourmet à la carte and … Home; Caribbean; Dominican Republic; Now Onyx Punta Cana; My shortlist. Review tags are currently only available for English language reviews. We were given $80.00 in vouchers to spend !!!!!! We have stayed at many resorts in the past and have certain expectations. Each room at this resort is air conditioned and comes with a flat-screen TV with satellite channels. Now Onyx Punta Cana is rated "Very good" by our guests. Families with teens and tweens as well as couples and friends looking for a family-friendly vacation on a palm-studded beach will find 824 suites to choose from including connecting, Swim Up, Swim Out and Preferred Club Junior Suites, all of which provide luxurious amenities and a Jacuzzi … I was not a huge fan of the breakfast or lunch buffet. On speaking to the the Preferred club manager he refused to reimburse any part of the costs and in fact he fobbed us off for days saying he would talk to the General Manager and said he would do something by the time we checked out !!! At that resort, they offer differ selections like paella and other foods that they grill fresh on the beach. !On entering the casino we were instructed to hand over 2 vouchers $20 as that was the max per day $10.00 each. Also, for the buffet, there is no air conditioning as it’s open air, which is very hot. !Casino !!!!! If you need them, connecting rooms are available by request. Total Con !!! Only got 4 days at this resort after upgrading from the Sunscape. The food for breakfast and lunch was very good. Now Onyx Punta Cana invites you to enjoy Now Resorts & Spas' signature Unlimited-Luxury® amenities amongst the resorts' 502 luxuriously appointed rooms and suites. The room was cleaned daily and I had nightly turndown service. We found that two restaurants at Breathless had better food and better service. On speaking to the the Preferred club manager he refused to reimburse any part of the costs and in fact he fobbed us off for days saying he would talk to the General Manager and said he would do something by the time we checked out !!! DONT !!!!!! We used our private pool every night just to get away from all activity. !Perfect people!! We are happy to know that you had an ‘Excelente’ time, and that we could exceed your expectations with our food offer and service, feedback like yours is our best reward, and we will share it with all our Team. !Breathless Resort next door is brilliant !!! We stayed as preferred club members and had a swim out room and now realize that this is the only way to go. The water also was a little cooler than I was expecting, but it could have been just the time I was there. The private check in and check out was extremely convenient. Every suite offers a Jacuzzi on every suite's private, furnished terrace or balcony, free Wi-Fi, a daily refreshed mini-bar and 24-hour room service. Nelis went above and beyond to make us feel welcome and like we were family! We were looking for an extremely relaxing week and that is what we had. The rooms are stylish and large. The Circus show was amazing but I felt that the other shows weren't as entertaining. The food was a hit or miss as well as the service at the restaurants. Would recommend the resort. The property was well kept and the rooms were beautiful!! The food is better than most and the restaurants are very nice. The food could use a little improvement, but it was still very good and we never went hungry. We regret any misinformation on our behalf. Review tags are currently only available for English language reviews. Some units include a seating area to relax in after a busy day. I can honestly say that this resort fit our family perfectly! I can honestly say that this resort fit our family perfectly! A getaway filled with fun and elegant amenities for all ages and ideal for families travelling with kids and teens. Check-in was smooth and we were introduced to our butler Manuel Almonte. This also happened in the club lounge. The private check in and check out was extremely convenient. We usually don't like hanging out at the pools and prefer the beach but after having Nelis, we hung out at the pool and rented a private island for 4 days just so we could have her around. The mini bar was well stocked and included plenty of bottled water. We stayed at the preferred club and it was worth the investment. We never saw him !!! Located on a remote, golden sand beach in Uvero Alto, Now Onyx Punta Cana offers easy … There are 502 guest rooms at the Now Onyx Punta Cana hotel, including Preferred Club suites and select rooms with ocean views. The resort itself is very nice. Nelis worked extremely hard day in and day out to provide my family the best service. Dear ljordan4221,Thank you for giving us the opportunity to host you and for your review. We usually don't like hanging out at the pools and prefer the beach but after having Nelis, we hung out at the pool and rented a private island for 4 days just so we could have her around. I believe it costs $40,000 for 30 years where you get discount and supposedly free preferred club up grades A kind of time share im guess !!! The buffet at Breathless for dinner was slightly better than the one at Now Onyx, but both were good. 9 - Now Onyx Punta Cana, Punta Cana, Preferred Club Master Suite Ocean Front (VIP Concierge incl. Food We ate at preferred club restaurant (Faire) for breakfast and lunch every day. Located in Uvero Alto, Now Onyx is set in the northern part of Punta Cana on a remote, palm-studded beach. We would definitely love to come back and stay at this property! The people working were extremely friendly and always there to help. Payments made by partners impact the order of prices displayed. All ground floor suites … I prefer a white sand beach. With endless land and sea pursuits, parties and live entertainment for all ages, six swimming pools, supervised clubs for kids and teens, a casino, nightclub and world-class spa, the fun times spent at Now Onyx Punta Cana will be unforgettable. There are a few people who did provide exceptional service though. At the moment, we are carrying out important enhancements in our procedures, and we will certainly follow up your input. Dear Christine l,Thank you for giving us the opportunity to host you and for your review. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. We are glad that overall, you enjoyed our facilities and service. Casino !!!!! Now Onyx Punta Cana features 822 spacious suites providing luxurious amenities including a whirlpool on every suite’s private, furnished terrace or balcony, daily refreshed mini-bar, 24-hour room service and more. The feedback from our guests allows us to deliver a better service, and we remain at your disposal for any suggestions you may have for us. The feedback from our guests allows us to deliver a better service, please be sure we will have into account your remarks about the food. & Access to Breathless), Guest Room ; 8 - Now Onyx Punta Cana, Punta Cana, Two Bedroom Family Suite, Guest Room View; 9 - Now Onyx Punta Cana, Punta … Located in Uvero Alto, Now Onyx is set in the northern part of Punta Cana on a remote, palm-studded beach. DONT !!!!!! Having stayed at a Now previously, i was expecting quality, and was not disappointed. Fabulous Hotel with wonderful pools beach and restaurants. Nelis went above and beyond to make us feel welcome and like we were family! We will definitely return to Now Onyx. Now Onyx Punta Cana: Preferred Club !!!!! We stayed as preferred club members and had a swim out room and now realize that this is the only way to go. The resort is new and they have a few bugs to work out but I would recommend you try it for a family or couples vacation! We were given $80.00 in vouchers to spend !!!!!! The property was well kept and the rooms were beautiful!! This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC, NowOnyxPC, Manager at Now Onyx Punta Cana, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. !Perfect service!! The price you just found (£ 158) is 28% lower than our most recent forecast (£ 219) for this property for this date. Dear marionweathers,Thank you for staying with us and for taking time to recognize the members of our Team who delivered a great service to you. The beach at this property is okay. This came as a surprise when we got there and we had to plan our meals ahead of time so that we could hit all of the restaurants we wanted to go to. We ordered our food before we even got our drinks. !Preferred club areas including adult only pools and beach areas were never policed and we witnessed many guests abusing this upgrade !! Preferred guests are required to show their keys on the beach, pool and in the club house, to guarantee they are actually Preferred guests. I’ve recently returned from a 3 night stay at this property. The property was well kept and the rooms were beautiful!! DONT !!!!!! My family and I stayed here for a week and we loved every minute. Please see our partners for more details. & Access to Breathless), Guest Room View; 10 - Now Onyx Punta Cana, Punta Cana, Preferred Club Jr. The resort was very nice and clean and the staff was great. On entering the casino we were instructed to hand over 2 vouchers $20 as that was the max per day $10.00 each. There is also the Now Onyx Punta Cana nightclub you may want to check out if your without kids! Preferred club areas including adult only pools and beach areas were never policed and we witnessed many guests abusing this upgrade !!! They also try to sell you Vacation Club !!!! This is your home, and you are always welcome to Now Onyx Punta Cana.Best regards,Omar SaavedraHotel ManagerNow Onyx Punta Cana Resort & Spaosaavedra@nowresorts.com. It is good to know that you appreciate the cleanliness of our facilities, entertainment and the friendly service from our Team. A new family section brings even more excitement to the property with a family fun pool featuring a lazy river and four waterslides. Now Onyx Punta Cana - Unlimited-Luxury Playa Uvero Alto, Provincia La Altagracia, Punta Cana, Dominican Republic . Overview. Then we were told we could only bet on evens or odds or black or red or odds evens Not on individual numbers !!! With limitless gourmet à la carte dining and unlimited top-shelf beverages … Nelis went above and beyond to make us feel welcome and like we were family! The food was very similar between the two restaurants. We then had to match this with a FURTHER $20 of our own money to play. The preferred clue swimout was awesome, top shelf liquor in all the preferred bars . It was perfect!!!! We were given $80.00 in vouchers to spend !!!!!! I was booked in a junior suite garden view, but was upgraded to a junior suite partial ocean view when I arrived. On speaking to the the Preferred club manager he refused to reimburse any part of the costs and in fact he fobbed us off for days saying he would talk to the General Manager and said he would do something by the time we checked out !!! The view was beautiful and we had AMAZING service from Julia Robert. Now Onyx Punta Cana, Mother and Daughters' Spa Treatment and Fitness Centre. Manuel gave us a tour of the resort and gave us his contact information on Whatsapp. Please see our partners for more details. We ate at Coquette in Breathless a few nights. This is the place that caters to the Preferred Club group. I also found the bed to be very comfortable. We love to know that you had an 'Excelente' time, and that we could exceed your expectations, above all with our service at the Preferred Club. I was on the 3rd floor with a great view of the property and the ocean. We are always ready to improve, and we remain at your disposal for any suggestions you may have for us regarding our service delivery. We would definitely love to come back and stay at this property!More, Dear Marianne K,Thank you for staying with us and for your amazing review. All ground floor suites are swim out offering direct access to a pool right from the terrace. We regret any mishap you may have experienced in our restaurant Mercure. Rachael H. August 30, 2016. People like Nelis are rare in the customer service industry and that woman deserves a raise!! It was fun to be pampered. The Circus show was amazing but I felt that the other shows weren't as entertaining. We have stayed at many resorts in the past and have certain expectations. The private check in and check out was extremely convenient. Also the Now Onyx Punta Cana lazy river was a HUGE hit with the grandparents and grand kids who would float around it for hours every day. We were warned off and said NO ! They offered a cool towel, a drink and access to a food and bar area. Excellente!We went to Now Onyx for Memorial Day week and stayed in a preferred room with an ocean view. The shrimp ceviche was very good. It was a pleasure to host you and we look forward to welcoming you back anytime.Best regards,Omar SaavedraHotel ManagerNow Onyx Punta Cana Resort & Spaosaavedra@nowresorts.com. The service definitely exceeded our expectations!! The best server was REGINO MEDINA. While the natural beauty of Macao Beach and Arena Gorda Beach can be enjoyed by anyone, those looking for an activity can check out Hard Rock Golf Club at Cana Bay. With 5 pools, including the freshwater infinity, there is something for everyone. We have stayed at many resorts in the past and have certain expectations. Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. We remain at your disposal, and look forward to welcoming you back anytime.Best regards,Omar SaavedraHotel ManagerNow Onyx Punta Cana Resort & Spaosaavedra@nowresorts.com. Suites located closer to the beach, private pool and beach area, dedicated Concierge service and Butler are some of the privileges of the upgrade. On arrival i made the mistake of upgrading to " Preferred Club " at a cost of £1000 .00 !!!! - See 5,963 traveller reviews, 8,223 candid photos, and great deals for Punta Cana, Dominican Republic, at Tripadvisor. The property was well kept and the rooms were beautiful!! All I can say is that the service at this hotel was impeccable!! more. He checked in with us every day and was able to help us with anything that we needed. We recently stayed at the Now Onyx Resort after much research to make sure that this resort was the right fit for our family. We... We recently stayed at the Now Onyx Resort after much research to make sure that this resort was the right fit for our family. We are glad that overall, you enjoyed our facilities and entertainment, Ivelisse, Papi boy and Lebron will be happy to know they could exceed your expectations. Nelis worked extremely hard day in and day out to provide my family the best service. Breathless has a much better grill on the beach. We used our private pool every night just to get away from all activity. We love to know that you had 'Excelente' time, and that we could exceed your expectations, especially with our service at the Preferred Club. This is your home, and you are always welcome to Now Onyx Punta Cana.Best regards,Omar SaavedraHotel ManagerNow Onyx Punta Cana Resort & Spaosaavedra@nowresorts.com, This is the version of our website addressed to speakers of English in India. Rachael H. August 30, 2016. REGINO was our server for quite a few of our meals. Everyone went out of their way to make you happy. However, if a member of our Team remembers the guest from previous visits, they are not requested to show the card. Some nights during our stay there were only two restaurants open. We’ll even let you know about secret offers and sales when you sign up to our emails. You can only eat in air conditioning at the buffet if you’re in the preferred club. Total Con !!!! Papi Boy and Lebron were also great from the E-team. The walk to Breathless is very close. They did their best to get my friend and I involved in the activities, but all we wanted to do was relax! Located on the beach, Now Onyx Punta Cana is in Punta Cana's Uvero Alto neighborhood. You are always welcome to Now Onyx Punta Cana.Best regards,Omar SaavedraHotel ManagerNow Onyx Punta Cana Resort & Spaosaavedra@nowresorts.com, This is the version of our website addressed to speakers of English in New Zealand. I want to specifically comment on how wonderful Nelis was at the preferred pool area. We visited Coquette and Picante. We were warned off and said NO ! I can honestly say that this resort fit our family perfectly! Even offering to cook special meals if we needed them.Thank you for all your help. It was nice to eat outside though. We recently stayed at the Now Onyx Resort after much research to make sure that this resort was the right fit for our family. but they are pushy...Fabulous Hotel with wonderful pools beach and restaurants. On arrival i made the mistake of upgrading to " Preferred Club " at a cost of £1000 .00 !!!! !Perfect place!! Overall the trip to Now Onyx was pleasant. This resort is very nice and has a lot to offer for everyone. See 6,015 traveller reviews, 9,059 candid photos, and great deals for Now Onyx Punta Cana, ranked #16 of 152 hotels in Dominican Republic and rated 4.5 of 5 at Tripadvisor. Now Onyx Punta Cana, Explorers' Club Indoor and Outdoor Play Area. I recommend it to anyone. We were quite disappointed. We used our private pool every night just to get away from all activity. Ivelisse at the Prelude Bar was so sweet and remembered my drink order after the first round! Dear MayaEddie,Thank you for giving us the opportunity to host you and for your review. We were warned off and said NO ! Casino !!!!! Now Onyx Punta Cana: Preferred Club was worth the money! Then we were told we could only bet on evens or odds or black or red or odds evens Not on individual numbers !!!! Hence the vouchers !!!!!!!! Now Onyx Punta Cana 2019 Escape to Now Onyx Punta Cana Located in Uvero Alto, Now Onyx Punta Cana is set on a remote, palm-studded beach. We spent a lot of time at the preferred club pool. Modern rooms.A huge beach with plenty of loungers and shade.The pools and gardens are kept to a very high standard. The fun part is that we had a great butler named Aris who gave us special attention all week and took great care of us. but they are pushy !!!! We had an amazing stay at Now Onyx and would recommend taking your family there. We did not go with kids so there were plenty of options available at Breathless, but I could see it being a problem with kids. but they are pushy... Fabulous Hotel with wonderful pools beach and restaurants. Had a great week as a preferred club member. The food there was outstanding and the service was also very good. Now Onyx Punta Cana is your home, and we look forward to welcoming you back anytime.Best regards,Omar SaavedraHotel ManagerNow Onyx Punta Cana Resort & Spaosaavedra@nowresorts.com. Fabulous Hotel with wonderful pools beach and restaurants. My kids love the saltwater kids pool. Nelis went above and beyond to make us feel welcome and like we were family! We have traveled to the Caribbean over 25 times and stayed at nearly every new and top rated resort on the list. If I were to go again, I’d probably book a preferred club swim -up room, as you could literally jump into the pool and swim or float to the main pool area. The gym at the resort is outstanding. Dear Antonis A,Thank you for your lovely review. You also get your own lounge chairs on your patio so you can keep all your stuff in one spot! Now Onyx Punta Cana is coming to a palm-studded beach in Punta Cana! We will share your remark with our Team and work to improve this aspect. We love to know that you had an 'Excelente' time, and that we could exceed your expectations, above all with our service at the Preferred Club. This also happened in the club lounge. It would have been nice if Now Onyx would have more options to eat outside like at at other AMR Resorts like Dreams Palm Beach. Nelis worked extremely hard day in and day out to provide my family the best service. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Several days in to our holiday we met other couples who had paid considerably less for this upgrade and one couple who got it for nothing !!! The bar service was quick and towels were readily available. We stayed as preferred club members and had a swim out room and now realize that this is the only way to go. !Perfect drinks!! I can honestly say that this resort fit our family perfectly! Room types may vary. Nelis went above and beyond to make us feel welcome and like we were family! It also seemed to be more of an extended cove style beach then a long stretch of beach that you find in Bavaro. On entering the casino we were instructed to hand over 2 vouchers $20 as that was the max per day $10.00 each. For lunch, there was a different special every day in addition to their regular menu. David H. January 30, 2017. Located on the Dominican Republic's northeastern coast, wrapped between nature and ocean, lies Now Onyx Punta Cana. Prices are calculated as of 04/01/2021 based on a check-in date of 17/01/2021. Located on the Dominican Republic's northeastern coast, wrapped between nature and ocean, lies Now Onyx Punta Cana. Located on the Dominican Republic's northeastern coast, wrapped between nature and ocean, lies Now Onyx Punta Cana. PoolThe preferred pool for adults was serene. We are glad that overall, you enjoyed our facilities, food offer and friendly service from our Team. David H. February 4, 2017. & Access to Breathless), Guest Room View; 7 - Now Onyx Punta Cana, Punta Cana, Preferred Club Jr Suite Ocean View Two Beds (VIP Concierge incl. Now Onyx Punta Cana is for the adventurous amongst you. WE WALKED OUT IN DISGUST Younger kids will want to take advantage of the now … The design, water, shade, and drink service was to die for. They have a large lazy river type pool, which connects to the main pool. Little accents like exposed wood and earthy green give everything a tropical touch, which makes sense as the overall vibe here is beachy and relaxed. We used our private pool every night just to get away from all activity. We here remain at your disposal, and look forward to welcoming you back to anytime.Best regards,Omar SaavedraHotel ManagerNow Onyx Punta Cana Resort & Spaosaavedra@nowresorts.com. We are happy to know you enjoyed your holidays with us, and that we could impress you with our facilities, food offer and service. We forecast hotel rates daily for each date six months into the future based on the millions of hotel searches performed by our users. Dear Larry C,Thank you for staying with us and for your lovely review. Thanks for making our family vacation the best. All I can say is that the service at this hotel was impeccable!! 6 - Now Onyx Punta Cana, Punta Cana, Preferred Club Jr Suite Ocean View King Bed (VIP Concierge incl. 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