Which Rhode Island Schools Offer Computer Technology Courses? Offered by Google. Salary estimates are based on 68 salaries submitted anonymously to Glassdoor by IT Support Technician employees. This Become an IT Support Technician Course Package includes 12 months unlimited access. With 10 to 15 years’ experience you can advance into a Technical Support Manager. You could also undertake specialised courses to build your knowledge in IT and networking. Answered questions and resolved computer problems for clients in person, via telephone or from remote location. Has a Bachelor’s Degree in Computer Information Systems and 8 years of experience working as an IT Support Technician. Due to the nature of the work, you may be expected to work shifts or be on call should any major incidents arise. Online courses are becoming an increasingly popular route to IT careers. Google IT Support Professional Certificate Cost. However, you may be expected to work extra hours in order to finish a job. Are you ready to future proof your career? When applying for jobs, highlight your skills that are the closest match to … The ideal candidate will also have great troubleshooting abilities and attention to detail. IT Support Technician. Page 1 of 2,430 jobs. You can also take up individual programs that are part of the course as mentioned above. Indeed ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on Indeed. As an information technology support technician, you'll assist computer users with setup, maintenance, troubleshooting and problems they have with their computers. It teaches you all the essentials of installation and maintenance of hardware, as well as the customisation and operation of various platforms. 80% of Google IT Support Professional Certificate learners in the U.S. report a career impact within 6 months, such as finding a new job, getting a raise, or starting a new business. We have helped thousands of students accomplish their training goals. You'll need to be able to translate complex technical issues into simple terms. Indeed may be compensated by these employers, helping keep Indeed free for job seekers. You will be responsible for monitoring and maintaining the computer systems and networks within an organisation. Beginning your career in IT as a support technician is a great stepping stone to move into other areas of IT, such as programming, technical sales, systems administration or IT training. What Does an IT Support Technician Do? For individuals with an interest in technology and computers, there are a number of other careers they may be interested in pursuing. Associate's degree or postsecondary training; Bachelor's required for some positions, Information technology, computer science, computer programming, Provide assistance to computer users, troubleshoot problems, provide solutions, provide technical support via phone or online. IT Support experience in resolving software and hardware problems Support Technician required to join a fast paced, expanding company whose specialties include Software Solutions, Research and Development and Web Development. Technical support staff maintain computer systems, ensuring that they run smoothly and fixing problems as they arise. IT Support Technicians are excellent communicators and are essential to ensuring the operational efficiency of an organisation. Which Schools Offer a Medical Office Assistant Course Online? The national average salary for a IT Support Technician is £23,000 in United Kingdom. Southern New Hampshire University responds quickly to information requests through this website. Give yourself the best possible start to your career in IT with specialised courses from accredited training providers. The CompTIA A+ course is perfect for those looking to start their career in IT. The national median salary for IT Support Technicians is $49,930. As of November 2019, entry-level technical support specialists with up to five years of experience reported a median salary of $15.09 per hour, while professionals with 5-10 years of experience earned a median of $19.07 per hour. IT Support Technician. Herzing University responds quickly to information requests through this website. This type of technical support has been very common in the services industry. Support is also known as technical support where businesses offer help to their customers in the form of computer services or IT services. A successful IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems. Save. 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